The report shows The carrier facing widespread cancellations and refund delays, with hundreds of travelers impacted as plans were canceled or being reviewed owing to scheduling adjustments. Travelers described last-minute changes, missing itineraries, and delayed refunds, with some offered credits or rescheduled dates instead as refunds. News notes routes to China, Sri Lanka, and South America were affected. Customers pursued refunds amid mounting frustration over outdated communications and communication gaps. More coverage show the fallout with increasing reports of cancellations or reschedules.
avg travels cancelled trips for more than 200 customers after emailing them last week that their itineraries were under review because of “operational scheduling adjustments.” The company said it remained “fully operational” and was working with affected customers, even as more than a dozen tour pac…
www.el-balad.comAustralian travellers say they have been dumped days and weeks before their overseas holidays after a tour company cancelled their trips.
www.abc.net.auThe ABC has been contacted by more than 100 travellers since first reporting on the matter on Monday, with some claiming their tours were cancelled at the last minute and itineraries changed.
www.abc.net.auTourists have been left stranded abroad after the travel agency made a worrying announcement, with many now finding their money may have been taken off them
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