Atos Awarded Madrid City Council AI Platform Contract
Atos, a global leader in digital transformation powered by artificial intelligence, has been awarded the contract by the Madrid City Council to maintain, evolve, and support its Artificial Intelligence (AI) platform. This contract is part of the Madrid Artificial Intelligence Initiative (MAIA).
Project Objectives
The main goals are to optimize administrative processes, enhance municipal services and internal management, and provide citizens with more efficient, proactive, and personalized value-added services. The contract includes the use of generative AI to build an ecosystem of AI agents that assist citizens in fulfilling their needs through the Madrid City Council.
Continuous System Evolution
- The contract duration is three years with the option to extend for one additional year.
- Includes corrective, adaptive, and evolutionary maintenance of various services running on the Madrid AI platform.
- Provides operational support for users and the Computer and Communications Service of the Madrid City Council (Easydro).
"The generative AI contemplated in the contract will allow the development of an ecosystem of artificial intelligence agents capable of helping citizens to solve their needs from the Madrid City Council."
Atos's role is essential for advancing Madrid's digital transformation through a continuously evolving AI-powered platform designed to enhance public administration and citizen services.
Author’s Summary
Atos secured a multi-year contract to maintain and evolve Madrid’s AI platform, aiming to streamline city services and create intelligent agents that assist citizens efficiently.